We all do a lot of maintenance day-to-day. Over the years we have all matured to get some methods and processes to plan, schedule and monitor the maintenance activities. The larger industrial and office facilities have customised high-end CMMS packages such as “Maximo”. Some of us use a few shareware or freeware packages with very limited capabilities.
With the complexity of infrastructure and concentration of equipment increasing within a premise on the increase, it has become essential that we need to use a computer to do the planning, scheduling and monitoring of the maintenance efforts.
There is phrase, “By the way maintenance”. Take a case of a technician proceeding with all his tools and documents to do a maintenance work on some equipment – that is his assigned task. While on his way, someone calls him to attend to some job which may take a very short time or long time. The technician obliges and completes that job. The time taken for the additional job has robbed time from his actually assigned task.
There is no record of the additional job undertaken, the reason for undertaking the job, spares or consumables used and whether the job was completed satisfactorily or only a temporary fix was given. An analysis of our current maintenance performance is likely to turn up surprising results showing a very high percentage of such “By the way maintenance”. Such jobs will give wrong feedback on the actual utilisation of man power and material in our maintenance efforts.
The usable data that is collected and keyed in as part of the CMMS could be used to analyse the effectiveness the adopted maintenance programme, recurring breakdowns, spares and consumables utilised for scheduled and unscheduled maintenance, spares and consumables logistics management, cost of labour utilised, total cost of maintenance, budget management etc.
CMMS could be a client-server set up or web-based. With cloud computing becoming very popular, even industries and establishments without their own server setup can use CMMS software.
The linked article covers some basic information on CMMS.
While it is true that CMMS will help us all in optimising the maintenance effort and related cost, we need to focus on the actual maintenance on ground to ensure that the assigned maintenance personnel complete jobs in time, observing all safety norms and equalling or exceeding the agreed quality levels.